PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

This Privacy Policy explains how REAL ESTATE DIPLOMATS OF TEXAS collects, uses, protects, and manages information you provide through our website, forms, phone calls, text messages, emails, and other communication channels.

REAL ESTATE DIPLOMATS OF TEXAS is committed to protecting your privacy. By using our website www.realestatediplomats.com or providing your information to us, you agree to the terms of this Privacy Policy.

GDPR Compliance

This website is intended for individuals located outside the European Union. By accessing and using our website www.realestatediplomats.com, you represent that you are not a resident of the European Union.

If you are a resident of the European Union, you are directed to leave this website. We do not intentionally collect, process, or store personal information from individuals residing in the European Union without first obtaining express consent where required by applicable law.

TCPA & Registration Terms

If you choose to register on our website, submit a form, request information, schedule a consultation, or otherwise provide your phone number, you agree that REAL ESTATE DIPLOMATS OF TEXAS and its authorized representatives may contact you by phone call, email, prerecorded message, artificial voice, or text message regarding your inquiry, home search, property search, property alerts, appointment, buyer consultation, or related real estate services.

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws regarding phone, email, and text message communications.

You certify that the phone number you provide is your own number or a number you are authorized to provide. If your phone number changes, you agree to notify us promptly.

Consent to receive marketing or promotional text messages is not required as a condition of purchasing any property, service, or representation.

SMS Messaging & Mobile Data Protection
REAL ESTATE DIPLOMATS OF TEXAS may offer two types of SMS communications: non-marketing/service-related messages and marketing/promotional messages. You only receive SMS messages based on the consent you provide through our forms, website, communication channels, or service-request process.

Non-Marketing / Service-Related Text Messages

By opting in to non-marketing text messages, you consent to receive text messages from REAL ESTATE DIPLOMATS OF TEXAS related to your real estate inquiry, home search, property alerts, appointment confirmations, appointment reminders, service updates, customer support, account or service follow-up, and other communications related to services you requested.

Marketing / Promotional Text Messages

By opting in to marketing or promotional text messages, you consent to receive text messages from REAL ESTATE DIPLOMATS OF TEXAS related to real estate updates, property opportunities, new listings, market updates, special offers, related real estate services, and promotional communications.

Consent is not a condition of purchasing any property, service, or representation. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

Opt-In & Consent

By opting into SMS communications from REAL ESTATE DIPLOMATS OF TEXAS, you agree to receive text messages related to your real estate inquiry, appointment reminders, property updates, service updates, customer support, and other communications related to services you requested.

We maintain timestamped records of SMS opt-in actions, including consent source, opt-in date, and communication preferences where required for compliance and recordkeeping.

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws regarding phone, email, and text message communications.

Opt-Out Instructions

You may opt out of text messages at any time by replying STOP.

You will receive a final confirmation message, and no further text messages will be sent unless you re-opt in.

All opt-out requests are processed immediately.

For help, reply HELP or contact us directly.

Message Frequency & Content

Message frequency varies based on your interactions with our business.

Messages will be directly related to the services you have requested.

We do not send promotional text message content without specific consent.

Carrier Information

Standard message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services when necessary to deliver messages requested or consented to by the user.

What We Collect

We may collect information from you during the sign-up, registration, inquiry, or service-request process. This may include:

- Name

- Email address

- Phone number

- Property address

- City, state, and ZIP code

- Website activity

- IP location
- Communication preferences

- SMS opt-in status and consent records
- Message history related to your inquiry or requested services
- Appointment details
- Real estate needs, including buying, selling, leasing, or property valuation information

What We Do With the Information

We use your information to:

- Respond to your inquiry
- Help you buy, sell, lease, or evaluate real estate
- Provide requested information, resources, and service updates
- Schedule appointments or consultations
- Send service-related emails, calls, or text messages
- Send marketing or promotional communications when you have provided the required consent
- Improve our website, services, and customer experience
- Maintain internal records and compliance documentation
- Customize your experience based on your stated preferences
- Detect security incidents and protect against fraud or unauthorized activity
- Comply with applicable laws, regulations, and legal obligations

Upon registration or inquiry, your information may be used by REAL ESTATE DIPLOMATS OF TEXAS and its authorized representatives to provide the service or information you requested.

We will not use the personal information collected for materially different, unrelated, or incompatible purposes without providing notice where required by law.

Internal Record Keeping

We may use your information to improve our products and services, maintain business records, document communication history, and comply with applicable legal, regulatory, and operational requirements.

We may periodically send emails, calls, or text messages about real estate services, property information, market updates, appointment reminders, or other information relevant to your inquiry or relationship with us, based on your consent and communication preferences.

We may contact you by email, phone, fax, mail, or text message based on the contact information you provided and your communication preferences.

We may use your information to customize our website and services according to your interests.

We may retain records of your consent, opt-in status, opt-out status, communication preferences, and message history for compliance and operational purposes.

We DO NOT SHARE OR SELL your personal information.

We DO NOT SHARE OR SELL your mobile information.

We DO NOT SHARE OR SELL SMS opt-in information, text messaging consent records, or phone numbers collected for text messaging purposes.

Disclosure of Personal Information for Business Purposes

We may disclose personal information to service providers and vendors as necessary to operate our business and provide services requested by you. These providers may assist with website hosting, CRM management, appointment scheduling, customer support, analytics, email delivery, text message delivery, communication services, compliance recordkeeping, and related business operations.

These service providers are permitted to use the information only as needed to perform services on our behalf and are expected to protect the information appropriately.

All categories of text messaging opt-in data and consent records will not be shared with third parties for their own marketing purposes. SMS opt-in data, phone numbers collected for text messaging purposes, and text message consent records will not be sold, rented, traded, or shared with unrelated third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services when necessary to deliver messages requested or consented to by the user.

We do not sell, rent, trade, or share mobile phone numbers, SMS opt-in data, or text message consent records with third parties or affiliates for their own marketing or promotional purposes.

We may share limited information with service providers, aggregators, carriers, CRM platforms, and messaging providers only as necessary to deliver messages requested or consented to by the user and to maintain compliance records.

Children’s Privacy 

We do not knowingly solicit data from or market to children under 18 years of age.

 

Security

We are committed to ensuring your information is secure. To prevent unauthorized access, disclosure, or misuse, we maintain reasonable physical, electronic, and managerial safeguards designed to protect the information we collect.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect your information.

How We Use Cookies

A cookie is a small file placed on your computer or device. Once accepted, the cookie helps analyze web traffic and allows websites to respond to you as an individual.

We may use cookies to:

- Analyze website traffic

- Improve website performance

- Remember user preferences

- Understand which pages are most useful to visitors

- Improve our marketing and website experience

You may choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Declining cookies may limit some website functionality.

Links to Other Websites

Our website may contain links to outside websites of interest. Once you leave our website, we do not control the privacy practices, security, or content of those outside websites.

You should review the privacy policy of any outside website you visit.

Controlling Your Personal Information

You may contact us to request that we update, correct, or delete your personal information, subject to legal, contractual, and operational recordkeeping requirements.

If you no longer wish to receive marketing or promotional emails, you may click the unsubscribe link at the bottom of an email.

If you no longer wish to receive text messages, reply STOP to any text message from us.

California Consumer Privacy Policy Compliance

We adopt this section to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act, where applicable. Terms used in this section have the same meaning as defined under applicable California privacy laws.

Your Rights and Choices

Depending on your state of residence and applicable law, you may have the right to:

- Request access to the personal information we collected about you

- Request correction of inaccurate personal information

- Request deletion of personal information, subject to applicable exceptions

- Request information about how your personal information is used

- Opt out of certain marketing communications

- Opt out of SMS messages by replying STOP

- Not receive discriminatory treatment for exercising privacy rights

Access to Specific Information and Data Portability Rights

You may request that we disclose certain information to you about our collection and use of your personal information over the past twelve months, including:

- The categories of personal information collected

- The categories of sources from which the information was collected

- The business purpose for collecting the information

- The categories of service providers to whom information was disclosed for business purposes

- The specific pieces of personal information collected about you, where required by applicable law

Deletion Request Rights

You may request that we delete personal information collected from you and retained by us, subject to legal, compliance, contractual, security, and operational exceptions.

After receiving and verifying your request, we will delete or de-identify your personal information from our records unless an exception applies.

Exercising Access, Data Portability, and Deletion Rights

To exercise your rights, contact us using the contact information listed below.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.

We may need to verify your identity before processing your request. Verification may require matching information you provide with information we already maintain.

Response Timing and Format

We make reasonable efforts to respond to verifiable consumer requests within the time required by applicable law.

If additional time is needed, we will notify you of the reason and extension period in writing.

We do not charge a fee to process or respond to your request unless the request is excessive, repetitive, or manifestly unfounded.

Contact Information

If you have questions about this Privacy Policy, our data practices, or your communication preferences, contact us at:

REAL ESTATE DIPLOMATS OF TEXAS

Physical Address: 5830 Granite Parkway, Ste#100 Plano, TX 75024
Email: [email protected]
Phone Number: +1 817-842-1200
Website: www.realestatediplomats.com